Come modifico o annullo un ordine che è stato inviato?

Restituzioni entro 90 giorni
SPEDIZIONE GRATUITA SOPRA 49€

CONTATTACI
Where is my order?

1. Allow 5-30 mins for payment processing. Check back to track your order.

2. Personalized products take 2-5 business days to prepare before shipping (varies by category).

3. We’ll email you when it’s on its way—check inbox/spam!

Other Questions?

Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

Want to cancel, modify, or return your order?

1. Tap here to find your order first.

2. Based on your order status, you can:

- View Design Details & History

- Upgrade Express Shipping (if order is eligible)

- Change Products

- Cancel or Refund (unshipped)

- Return & Exchange (delivered)

- Confirm Received to Review
TRACCIA ORDINE
Where is my order?

1. Allow 5-30 mins for payment processing. Check back to track your order.

2. Personalized products take 2-5 business days to prepare before shipping (varies by category).

3. We’ll email you when it’s on its way—check inbox/spam!

Other Questions?

Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

Want to cancel, modify, or return your order?

1. Tap here to find your order first.

2. Based on your order status, you can:

- View Design Details & History

- Upgrade Express Shipping (if order is eligible)

- Change Products

- Cancel or Refund (unshipped)

- Return & Exchange (delivered)

- Confirm Received to Review

Per annullare o modificare un ordine, contatta il servizio clienti via live chat o invia un ticket di assistenza. Saremo felici di fermare l’ordine se possiamo, ad ogni modo, il nostro sistema degli ordini è ideato per spedire gli ordini nel modo più efficiente e veloce possibile. Quindi il tuo ordine potrebbe già essere pronto per la spedizione, ed in questo caso, non saremo in grado di modificare o annullare l’ordine. Se il tuo ordine non può essere annullato e non sarai ancora soddisfatto al suo arrivo e vuoi restituirlo o cambiarlo, il nostro reparto del servizio clienti sarà felice di assisterti.

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CONTATTACI

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SOUFEEL JEWELRY LIMITED 2340560

Room D,10/F,Tower A,Billion Centre,1 Wang Kwong Road,Kowloon Bay,Kowloon,Hong Kong.